Current Openings

 

Job Title: Admissions Counsellor

Function/Department: Sales

Location: Chennai

 

Major accountabilities of position:
•  Provide Pre sales counselling and advise the students regarding Admission Services and test prep
•  Review and propose information on various courses, colleges, test prep products, application process and deadlines proactively
•  Ensure higher conversion by being single point of interface with all customers
•  Ensure benefits and advantages of enrolment are shared with students
•  Support enrollment process
•  Address questions on Visa, travel arrangement, legal requirements, documents etc.
•  Coordinate with respective team for the product services
•  Ensure good customer service &grievances management in consultation with Centre Manager
•  Gather & Collate accurate client information on an enquiry form and timely updating on portal
•  Maintain inventory of student’s kit and ensure issuing to students as per process
•  Ensure conversion of from telephonic leads and referrals
•  Maintain confidentiality of data
•  Efficient & appropriate communication to students related batch details & timelines
•  Proactively up selling and cross selling relevant products

 

UPLOAD RESUME

 

Job Title: Admissions Editor

Function/Department: ACS

Location: Chennai, Delhi, Hyderabad

 

Major accountabilities of position:

•  Interview the students and build common understanding on the editing process and inputs required from them.
•  Ensure high quality standards of the content by proof reading each version. Achieve high quality document in minimum versions.
•  Ensure TATS and SLAs are adhered to.
•  To be able to train new resources in the editorial process & client handling.
•  Research new methodologies and ways the universities are assessing the submissions.
•  Ensure edited content is accepted by the student.

 

UPLOAD RESUME

 

Job Title: Assistant Business Development Manager

Function/Department: Business Development Manager/Sales Enablement

Location: Bangalore, Chennai, Kolkata

 

Major accountabilities of position:
•  Achievement of assigned revenue target from allotted accounts (schools/ colleges).
•  Centre wise, product wise profitability planning to generate business
•  Responsible for end to end account management
•  Ensure new business development and client retention
•  Plan, execute and review marketing activities encompassing ATL, BTL and promotion
•  Campaigns with maximum ROI
•  Monitor, Assess and report competition activities
•  Build strong partnership with educational institute and other business associations
•  Effectively manage marketing inventory

 

UPLOAD RESUME

 

Job Title: Admissions Advisor/Sr. Admission Advisor

Function/Department: Admissions

Location: Chennai, Bangalore

 

Major accountabilities of position: 
•  Advise the registered students for all admission products.
•  To be a single point interface for admissions value chain-College Shortlisting, editing and submissions and visa.
•  Ensure students are advised on correct universities selection along with timelines of application.
•  Guide, assist and ensure students with successful completion of all key milestones of the admission Process-Shortlisting.
•  Editing, Application, Visa and post visa formalities.
•  Guide on profile building and interview preparation.
•  Ensure TATS and SLAs are adhered to etc.
•  Coordinate with Zonal ACS Team to provide seamless Services to Admission Students.

 

UPLOAD RESUME

 

Job Title: Centre Manager

Function/Department: Sales & Operations

Location: Delhi

 

Major accountabilities of position:
•  Creates preferential access for TPR products.
•  Builds professional partnerships with educational institutes in the regions.
•  Meets city profit margins.
•  Contributes to revenue generation at centers.
•  Driving team to close sales and follow up on the databases.
•  Guiding and mentoring team on closing cases and handling client relationships.

 

UPLOAD RESUME

 

Job Title: Faculty- Quants/Verbal

Function/Department: Sales & Operations

Location: Hyderabad/Chennai/Bangalore

 

Major accountabilities of position: 
•  Responsible for conducting training sessions as per the schedule.
•  Ensure regular student assessments.
•  Act on feedback provided.
•  Support development of the content.
•  Responsible to design additional assessment on courses.
•  Ensure appropriate use of training aids to enhance students experience and learning outcomes.
•  To be able to recommend books and materials, revising curriculum,  and recommending teaching assignments wherever appropriate.
•  Participates in student advising and registration.
•  Ensure timelines for course completion.
•  Mentoring and reporting student progress.
•  Help with counselling if need be.

 

UPLOAD RESUME

 

Job Title: Assistant Manager-Skills & Quality

Function/Department: Admissions/ACS

Location: Delhi

 

Major accountabilities of position: 
•  Conduct Brainstorming sessions for students in stages such as University Shortlisting and offer finalization stage
•  Interact and build common understanding on the universities matching the requirements of the student as per the specialisation.
•  Ensure high quality standards of advising and support in evaluating various options as per the product selected.
•  Ensure TATS and SLAs are adhered to
•  Create repository of research shortlists to reduce TAT and create SME’s for each product and process
•  To be able to train new resources on the entire admission counselling process . Create Training material.
•  Create material to reduce SLA for Shortlisting and ensure best placement for the student.
•  Co-ordinate and support assigned Centre Admissions team for admission related milestones.
•  Ensure placement of each student in the universities best suited and close to student’s aspiration.
•  Conduct quality audits and spot gaps and training requirements –Devise training plans accordingly.

 

UPLOAD RESUME

 

Job Title: Sr. Sales-Executive

Function/Department: Sales

Location: Bangalore

 

Major accountabilities of position: 
•  Contributes to revenue generation at the center by driving sales through outbound and retail channel.
•  Proactively up-selling and cross selling relevant products.
•  Work with the business development team in setting up counseling desks, events, fairs in school& colleges for counseling groups and individuals. Responsible for conversions from data collected from seminars, help desk and events.
•  Being a SPOC for ongoing communications and relations with school counsellors, TPO of colleges.
•  Marketing activities encompassing ATL, BTL & promotion campaigns with maximum ROI.
•  Provide advice to the students regarding Admission Services, Test prep and other products.
•  Ensure conversion by being single point of interface with all customers (Outbound and Retail)
•  Ensure conversion from telephonic leads and referrals
•  Efficient & appropriate communication to students related batch details & timelines.
•  Partakes in centre-level sales and customer service activities by providing course counselling to walk-in and telephonic prospects. Capturing accurate client information on an enquiry form and timely entering and updating thesame in system
•  Resolve student grievances in consultation with the Centre Manager.
•  Maintain inventory of student’s kit and ensure issuing to students as per process.
•  Support CM with center activities and collection to close the sale.

 

UPLOAD RESUME

 

Job Title: Counsellor-CSS

Function/Department: CSS

Location: Delhi

 

Major accountabilities of position: 
•  Ensure efficient enquiry management through counselling and correct product offering to inbound and outbound calls
•  Appropriate alignment of leads as per centre
•  Coordinating effectively with the centre sales staff
•  Follow up with the respective centres as well as the prospects directly
•  Manage database of enquiries and prepare relevant reports enabling maximum output
•  Selling online range of products to meet the company’s monthly/annual revenue targets
•  Follow up with the centres /students and enable upselling of products for the existing students
•  Supporting other functions with various initiatives as and when necessary

 

UPLOAD RESUME

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